What was your biggest achievement?
Helping the team deliver a product that helps to make our roads a safer place! We trialed the product with a group who helped us to prioritise and feed our backlog. At the end of the trial, over 60% of our users have told us it makes them a safer driver. From a secondment perspective, another of my goals for the three month period was to test my adaptability. I’m proud of being able to adapt to a completely new role, a different working environment and add value to the team.
What was the biggest challenge you faced and how did you overcome it?
We were acquiring a heap of valuable feedback from our users – via interviews, surveys, forums and observations. A real challenge was to put a system in place to make sure we were staying on top of and utilising each piece of feedback to help us prioritise our backlog.
What is something you will take away from your time here and use back in your team?
If I was to pick out one thing, it would be to help my team adopt design thinking and user-centred design in our decision making. We are good at building things right technically but we can improve on making sure we’re building the right things first.
Elise was an amazing person to have in the incubator, whilst learning the role of product manager she helped the team of Safer Journeys launch their product. She confirms why we offer secondments in Firemark Labs Australia and continue to share our philosophy with our colleagues at IAG. We’ve been so thrilled to have Elise that we now hope to get her back for another secondment!*
*Elise has indeed extended her time here for another 3 months (yay!) helping a few other projects in the incubator.
You can find more information about Safer Journeys at saferjourneys.com.au